Troubleshooting

Please find possible solution according to the error you found. If you cannot find any solution from this page, please report here or send email to katsuya.obara@arup.com

Got error while uploading the data

1. Did you select appropriate html file to upload?
2. Did you set idf file apporpariately following step1 in how to use page?

Uploaded EUI data seems different from original html file

1. Did you set Unit Conversion JtoKWH according to step1-2 in how to use page? Right now, EUI is stored as kWh/m2 not MJ/m2.